Privacy Policy

Legal

We value your privacy and ensure your personal information is protected and never shared without consent.

1. Acceptance of Terms

By accessing or using this website and the services offered by Chesapeake Movers, you acknowledge that you have read, understood, and agree to be legally bound by the following terms and conditions. If you do not agree with any part of these terms, please discontinue use of the website and our services immediately.

2. Website Use & Intellectual Property

All content, design, logos, text, graphics, and information displayed on this website are the property of Chesapeake Movers or its content suppliers and are protected by U.S. copyright, trademark, and other intellectual property laws. Unless expressly authorized by Chesapeake Movers, you may not copy, reproduce, modify, distribute, or commercially exploit any part of this website.

3. Moving Services Terms

3.1 Contract of Carriage

When you book a move with Chesapeake Movers, a service agreement and Bill of Lading will be created prior to the move. This document details services to be provided, pricing, responsibilities, and your rights. It constitutes the contract between you and Chesapeake Movers.

3.2 Estimates & Pricing

Moving estimates may be provided as binding or non-binding quotes depending on your move details. Final charges may vary based on actual services performed, travel time, hours worked, and additional services requested.

3.3 Insurance & Liability

Chesapeake Movers provides standard liability coverage as required by law for the transportation of household goods. This typically includes released value coverage (limited compensation per pound per item) unless alternate valuation coverage is elected and paid for prior to the move. Customers are encouraged to review their coverage options and purchase additional insurance if full protection is desired.

3.4 Excluded or Restricted Items

For safety and legal reasons, certain items (e.g., hazardous materials, regulated chemicals, ammunition, perishable food) may not be transported. Customers are responsible for ensuring prohibited items are not included in the shipment.

4. Customer Responsibilities

Customers agree to:

  • Provide accurate information about the items being moved.

  • Disclose high-value or fragile items ahead of the move.

  • Ensure access, parking, and safe pathways for movers.

  • Remove pets and supervise children during moving operations.

  • Pay all charges in accordance with agreed terms and in a timely manner.

Failure to meet these responsibilities may result in additional charges or refusal of service.

5. Damage Claims & Complaints

If you believe loss or damage has occurred during your move:

  1. Report the issue to Chesapeake Movers before the movers depart whenever possible.

  2. File a written claim within the time period specified in your contract (commonly within 30 days of delivery).

  3. Keep all documentation (photos, receipts, movers’ receipts) to support your claim.

Claims will be addressed in accordance with the valuation coverage elected and applicable moving and transportation laws.

6. Limitation of Liability

To the extent permitted by law, Chesapeake Movers is not liable for indirect, incidental, special, or consequential damages arising out of the use of this website or moving services. Liability for loss or damage to goods is subject to the valuation coverage elected and statutory limits.

7. Third-Party Links

This website may contain links to third-party sites. Chesapeake Movers is not responsible for the content, accuracy, or policies of those sites and inclusion does not imply endorsement.

8. Modification of Terms

Chesapeake Movers reserves the right to modify these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of this website or services constitutes acceptance of any updated terms.

9. Governing Law

These legal terms are governed by the laws of the United States and the state in which Chesapeake Movers operates. Any disputes will be resolved in the appropriate court in that jurisdiction.

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